Automate debt-collection process
to be 90% cheaper
Use AI to monitor calls for compliance, agent performance & predicting customer behavior
Analyzed 100,000+ calls for top banks
How it works
Step 1
We import all your calls from your recording software (eg: Exotel, Zoominfo, Dialpad, Kaleyra)
Step 2
Define a call script and quality parameters for your agents, and see how much they follow it
Step 3
Within minutes, AI audits all calls and gives searchable insights about agent behavior, compliance and customers.
Features
1. Automatically detect violations
Automatically detect process and critical errors from calls, such as "abuse detection"
2. Track agent performance
Our AI collates data from 1000s of customer calls & helps understand agent performance.
We analyze every call and suggest areas of improvement for every agent.
4. Predict Borrower Behavior with AI
Sort PTPs into High, Medium, and Low confidence to predict repayment likelihood and optimize collection strategy accordingly
5. Search everything with proper citations
Search across 10000s of recordings in seconds, across multiple languages.
Pricing
Integrates with all your loan mangement software
